Shipping
Shipping & Delivery
Cost of Shipping & Handling
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1 wrap . . . . . . . . . . . $11
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2 wraps . . . . . . . . . . $16
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3 wraps . . . . . . . . . . $20
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4+ wraps . . . . . . . . . Shipping prices may vary
By making a purchase, you agree to follow this procedure for any delivery issues. It is the customers responsibility for ensuring the delivery address provided at checkout is complete and accurate.
Order Tracking
Once your order has shipped, you will receive a notification via email that will include your tracking information.
Delivery times may vary based on the local carrier and the recipient's location. Orders are delivered throughout the day, and we are unable to guarantee a specific delivery time.
Items in Transit
Once an item is shipped, it cannot be cancelled or refunded.
If your order has not arrived after 10 business days from the shipping date, contact us at customerservice@laceemail.com. We will investigate the delay and work with the shipping carrier to resolve the issue promptly.
Should you report an item not received, yet the carrier has marked it as "Delivered," please check your premises, with neighbors, or any other possible locations where the package could be.
MyWishWrap.com is not responsible for any loss or theft of packages after they have been marked "Delivered" by the carrier. The responsibility for securing the delivered item rests solely with the recipient.
Returns & Exchanges
Our Return Policy
We want you to be thrilled with every purchase you make from MyWishWrap.com – but we know that sometimes you may need to return an item. That’s why we offer an easy, no-hassle 30-day return policy for all ONLINE purchases. You may return unworn, unwashed merchandise with all tags attached within 30 days for an exchange or refund. Once we receive and inspect the returned items, we will notify you if the refund has been approved. If approved, a credit will be processed and your credit card credited within 10 business days for the purchase price less $5 return processing fee. Credits will be issued to the original credit card. Please allow 10 business days for your return to be processed after it is received. Initial shipping fees as well as return shipping costs are not refundable.
We reserve the right to refuse a return if it does not meet our policy conditions. This includes cases where the Wish Wrap appears to have been soiled, stained, altered, or damaged after delivery. Returns must include all original tags and be sent in original packaging or in a clean bag or box that protects the item during shipping.
Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
How to Return
To return an item, please fill out our Return Request Form. Please indicate on the form whether you would prefer a refund or an exchange and allow 10 business days for your return or exchange to be processed after it is received. Initial shipping fees as well as return and exchange shipping costs are not refundable. You are responsible for the cost of returning the merchandise. Your return will be processed and your credit card credited within 10 business days for the purchase price less $5 return processing fee. Please allow up to two billing cycles for a refund to appear on your credit card statement.
How to Exchange
To exchange an item, fill out the Exchange Request Form and indicate which new items you'd like in exchange. Please allow 10 business days for your exchange to be processed after it is received.
Customers are responsible for exchange shipping costs. Your exchange will be processed and your credit card charged for a $5 exchange processing fee within 10 business days.
Return Addresses
Please send your return to the appropriate address based on your selected shipping carrier:
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If shipping with UPS, please send your return to 164 Carousel Lane, Lahaska, PA 18931
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If shipping with USPS, please send your return to LSL Brands PO Box 427, Lahaska, PA 18931
Errors and Damages
In the unlikely event that we have inadvertently sent you incorrect, damaged, or defective merchandise, please notify us within 48 hours of delivery at customerservice@laceemail.com with:
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Your order number
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A description of the issue
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A photo of the item received.
We will reimburse you the cost of returning the package to us and will not charge you for the shipping cost of replacement merchandise.